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FAQs

1/ Download the package from themeforest.net (the file is in zip format)

2/ Extract the file you’ve just downloaded.

3/ Find this file from the extracted data: theme_name_package_1_0_X.zip, then you just need to upload this file to your WordPress Admin.

To save your time and reach our support quickly, please follow below steps:

1/ Create a admin account for us.

2/ Capture screenshot or video for the issue you get.

3/ Specify which template and version you are using.

4/ Describe clearly how to reproduce the issue. 5/ Send all information (staff account, screenshot, video, template name and version, description of the issues, link) to hello@cleversoft.co

Yes, we will assist you to install the template if needed

Yes, we do. Please send your customisation requests to hello@cleversoft.co, we will give you our quote. Thank you.

Yes. You can turn on/off the animation in the Setting page.

Yes. You can turn on/off almost any blocks on the page (featured products, slideshow, banners, related products, recent products,…).